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Illustrated OTIF delivery performance poster
OTIF
Both conditions must pass
ON TIMEBy the agreed date
IN FULLComplete quantity
OTIF PASSBoth answers: YES
PROMISE
VERIFY
INVESTIGATE

WAREHOUSEOPS · SERVICE

OTIF: both conditions must pass

A beginner infographic showing how On Time In Full is tested order by order.
  1. 1
    PROMISE

    Record the agreed date and complete quantity

  2. 2
    ON TIME

    Was delivery completed by the agreed date?

  3. 3
    IN FULL

    Was the complete required quantity delivered?

  4. 4
    OTIF

    Count the order only when both answers are yes

  5. 5
    INVESTIGATE

    Separate date, quantity, data and proof failures

Do not multiply the on-time percentage by the in-full percentage. Test both on the same order.Use with your current site procedure, risk assessment and applicable requirements. · warehouseops.in

What the poster means

  1. 1
    PROMISE

    Record the agreed date and complete quantity

  2. 2
    ON TIME

    Was delivery completed by the agreed date?

  3. 3
    IN FULL

    Was the complete required quantity delivered?

  4. 4
    OTIF

    Count the order only when both answers are yes

  5. 5
    INVESTIGATE

    Separate date, quantity, data and proof failures

Discuss these actions against your own site procedure before displaying the poster.