01 / prepare
Before you start
- Confirm vehicle, driver, dock allocation, route and load plan.
- Use the site method for immobilising the vehicle and controlling dock access.
- Inspect load platform, packaging and handling equipment from a safe position.
02 / execute
Procedure
- 01
Make dock safe
Confirm restraint/chock method and agreed driver position; keep pedestrians outside the loading zone.
- 02
Validate load
Match pallets or packages to manifest, destination, weight and special handling requirements.
- 03
Plan sequence
Place goods for axle/load distribution and delivery order under the carrier and site loading plan.
- 04
Load and secure
Use suitable handling equipment; maintain stable stacks and secure the load according to the approved method.
- 05
Reconcile
Count loaded units, check damage, note seal number if used and resolve any difference before closing doors.
- 06
Release
Hand over documents, record departure and confirm dock equipment is reset only after people and equipment are clear.
03 / exception control
Stop and escalate when
- Unstable load, damaged vehicle or uncertain restraint: stop and seek transport/safety advice.
- Manifest mismatch or missing regulated-goods documents: hold departure.
- Driver must not move until the authorised release signal.
04 / verify
Ready-to-use checklist
Mark each item Pass, Fail or N/A in the downloaded CSV. Record evidence and assign a corrective action for every failure.
- Vehicle and dock identity confirmed
- Vehicle immobilised under site method
- Pedestrian exclusion maintained
- Load and manifest matched
- Weight and load distribution reviewed
- Load stable and secured
- Seal/documents reconciled
- Departure authorised and recorded
05 / evidence
Keep these records
Vehicle checklist, manifest, load photo where required, seal record and gate release.
Basis and further reading
This is a working template, not a certification or legal opinion. Local law, site risk assessment, manufacturer instructions and approved procedures take priority. For India-specific licences, start with the warehouse licences guide.